Frequently Asked Questions

You can sign up and place your initial order with us or you can submit your information and one of our team members will be in touch with you.

As an enterprise customer, you will receive access to the SiPhox Health Portal where you can place orders, monitor lab results, customize notifications and view each of your patients’ data at any time.

You can add users to the SiPhox Health Portal at any time and allow them to place orders for patients or customers. We recommend that your team familiarize themselves with the portal and we will provide training sessions and webinars as needed.

We have a minimum order size of 30 kits to become an enterprise partner. The initial order is priced at $120 per kit.

Each test kit provides insight into the following biomarkers:

Men's Health Panel: 1. High-Sensitivity CRP 2. % Hemoglobin A1C 3. Apolipoprotein B (APOB) 4. Vitamin D 5. Cortisol 6. Apolipoprotein A1 (APOA1) 7. Testosterone, Total 8. Ferritin 9. Homocysteine (HCY) 10. Triglycerides 11. Insulin 12. TSH 13. HDL Cholesterol 14. LDL Cholesterol 15. Total Cholesterol:HDL Ratio 16. ApoB:ApoA Ratio 17. Testosterone:Cortisol Ratio 18. Total Cholesterol

Women's Health Panel: 1. High-Sensitivity CRP 2. % Hemoglobin A1C 3. Apolipoprotein B (APOB) 4. Vitamin D 5. Cortisol 6. Apolipoprotein A1 (APOA1) 7. Estradiol (Sensitive) 8. Ferritin 9. Homocysteine (HCY) 10. Triglycerides 11. Insulin 12. TSH 13. HDL Cholesterol 14. LDL Cholesterol 15. Total Cholesterol:HDL Ratio 16. ApoB:ApoA Ratio 17. Total Cholesterol

No. There are no ongoing fees or long-term commitments. You simply pay as you go for the orders placed.

Yes! Volume discounts are offered when you reach 1,000 kits per month.

Yes! Custom panels are offered when you reach 1,000 kits per month.

Yes. We have a robust REST API that allows for creating orders, fetching customers, and fetching report data.

Yes. We will sign a BAA with a Covered Entity.

It generally depends on your workflows and the complexity of the project. On average, our API can be implemented within a number of hours.

It's completely up to you! We can ship kits directly to your patients or ship kits to you. You can even have us ship some kits directly to patients and others to you so you can have them on hand to distribute however you see fit.

To place an order for a kit to go directly to a patient, we simply need their name, address and email.

Yes, we work with a CLIA/CAP accredited lab that performs extensive validation on each assay to meet federal CLIA requirements.

1. We bundle 17 biomarkers into a single sample collection, maximizing the data we collect from a single kit. Other companies like EverlyWell sell 2-4 markers per kit to maximize profits.

2. The SiPhox Health Unlimited Membership allows us to sell test kits at cost. The reason we are doing this is to drive demand and leverage that to drive our costs down.

3. SiPhox, the company behind SiPhox Health, develops blood testing hardware. Our goal is to eventually make it possible to test all these markers in the home instantly at a 10x lower cost.

Note that we do not compromise on the quality or accuracy of our tests in any way.

Each test kit provides insight into the following biomarkers:

Men's Health Panel: 1. High-Sensitivity CRP 2. % Hemoglobin A1C 3. Apolipoprotein B (APOB) 4. Vitamin D 5. Cortisol 6. Apolipoprotein A1 (APOA1) 7. Testosterone, Total 8. Ferritin 9. Homocysteine (HCY) 10. Triglycerides 11. Insulin 12. TSH 13. HDL Cholesterol 14. LDL Cholesterol 15. Total Cholesterol:HDL Ratio 16. ApoB:ApoA Ratio 17. Testosterone:Cortisol Ratio 18. Total Cholesterol

Women's Health Panel: 1. High-Sensitivity CRP 2. % Hemoglobin A1C 3. Apolipoprotein B (APOB) 4. Vitamin D 5. Cortisol 6. Apolipoprotein A1 (APOA1) 7. Estradiol (Sensitive) 8. Ferritin 9. Homocysteine (HCY) 10. Triglycerides 11. Insulin 12. TSH 13. HDL Cholesterol 14. LDL Cholesterol 15. Total Cholesterol:HDL Ratio 16. ApoB:ApoA Ratio 17. Total Cholesterol

SiPhox Health is not just another blood testing service delivering raw data to users. We are able to draw upon correlations between biomarkers and your wearable data. This allows you to optimize your lifestyle to improve your biomarkers.

We currently offer the SiPhox Health Kits in the following models:

• The SiPhox Health Unlimited Membership: Pay as you go for unlimited at-home kits.

• Quarterly At-Home Tests: Receive four test kits per year.

• Yearly At-Home Test: Receive one test kit per year.

SiPhox Health currently has the ability to support over 300 devices across ten categories. The most common devices our users connect are Apple Watch, Oura, Fitbit, EightSleep, Whoop, and Freestyle Libre.

When your SiPhox Health Report is ready for viewing, you will receive an email letting you know your user portal has been updated. You can access your report at any time by logging in and scrolling down to "Your Reports".

Your SiPhox Health Reports are not just raw data. The team at SiPhox created a unique scoring system called the Axes of Wellness that spans different health and lifestyle categories such as Inflammation, Metabolic, and Cardiovascular Health. With this, we take the guesswork out of interpreting your results and empower you with actionable insights to improve your wellness.

If you would like to view your data in a traditional table format, you can do so by exporting the PDF within your report.

Yes, you can easily do this inside your user portal any time after your initial purchase. There is no commitment whatsoever and you will keep access to your previous test data if you decide to cancel.

For Unlimited Members, your card is charged when you use a testing kit (ie complete registration).

For Quarterly and Yearly Members, your card is charged every time a testing kit is shipped to you. The frequency of shipping depends on your subscription type.

With our Refer & Earn program, you can share your enthusiasm for SiPhox Health, sending your friend a $20 discount off any plan and earning $50 off your next purchase. To set up your referral discount, log in to your SiPhox Health account and look for the orange button in the bottom left corner.

Yes, our system fully supports gifted kits. The recipient's results will be accessible to them through a separate, private account.

This is the charge for using the kit. Unlimited members are charged for test kits only after they register and use it. The membership fee does not include the cost of test kits. You are also shipped a replacement so you can always keep two kits on hand - but the replacement is only charged if and when you decide to use it.

When you sign up for Unlimited membership, you will receive 2 test kits and a starter kit (a box with extra tools for easier blood collection). You will only be charged $85 for each test kit after registering it and receiving the results. View a helpful graphic of the process here.

If you have an HSA/FSA card you can simply use it for the purchase. If your card is not accepted, please contact support and we will send you an itemized receipt of all information necessary for reimbursement after purchase.

Please ship the sample back, and if the lab determines the quantity of blood is insufficient, they'll send you a free replacement kit. I recommend booking a free virtual phlebotomist session next time - it's a 15-minute Zoom call where a member of our team can guide you as you take your test. You can book it here.

Don’t worry! This happens from time to time, especially on first attempts. Please take a photo of your ADX card and contact support at support@siphoxhealth.com or simply use the chatbot on our webpage: siphoxhealth.com. We will assess whether you can still have a successful collection with your current kit, and if not, mail you a new kit free of charge.

The Hormone+ panel is available to all Unlimited members. It tests for 24 biomarkers - 17 from the standard panel and 7 additional gender-specific hormonal markers. If you've ordered multiple test kits, you will recognize the Hormone+ panel by an "H+" sticker and one additional blood collection card.

Men's Hormone+ add-on:

1. Estradiol
2. LH
3. SHBG
4. Prolactin
5. FSH
6. PSA
7. Albumin
8. Testosterone, free (calculated)

Women's Hormone+ add-on:

1. LH
2. Folate
3. Vitamin B12
4. Anti-Mullerian Hormone
5. SHBG
6. Prolactin
7. DHEA-S