Frequently Asked Questions

If your question is not found below, please feel free to email us your question:

Is the SiPhox Health blood test kit equivalent to standard labs?

Yes, we work with a CLIA/CAP accredited lab that performs extensive validation on each assay to meet federal CLIA requirements.

How are you able to offer the lowest cost per biomarker in the industry?

A. We bundle 17 biomarkers into a single sample collection, maximizing the data we collect from a single kit. Other companies like EverlyWell sell 2-4 markers per kit to maximize profits.

B. We sell the monthly SiPhox Health subscription at cost. The reason we are doing this is to drive demand and leverage that to drive our costs down.

C. SiPhox, the company behind SiPhox Health, develops blood testing hardware. We will be deploying our hardware in users' homes starting in 2023 to cut test costs further.

Note that we do not compromise on the quality or accuracy of our tests in any way.

Why should I use a wearable with SiPhox Health?

SiPhox Health is not just another blood testing service delivering raw data to users. We draw upon correlations between biomarkers and wearable data. This allows you to optimize your lifestyle to improve your biomarkers.

What are the different types of subscriptions?

We currently offer the SiPhox Health Kits in three different subscription models:

- Yearly at-home test

- Quarterly at-home test

- Monthly at-home test

Can I change my subscription?

Yes, this can be done through your User Portal after logging in.

What wearable devices are compatible with SiPhox Health?

SiPhox Health currently has the ability to support over 300 devices across ten categories. The most common devices our users connect are Oura, Fitbit, EightSleep, Whoop, and Freestyle Libre.

How do I view my test results?

When your SiPhox Health Report is ready for viewing, you will receive an email letting you know your User Portal has been updated! You can access your report portal at any time by logging in and clicking on My Reports in the navigation bar.

What makes SiPhox Health Reports unique?

Your SiPhox Health Reports are not just raw data. The team at SiPhox created a unique scoring system called the Axes of Wellness that spans different health and lifestyle categories such as Inflammation, Metabolic, and Cardiovascular Health. With this, we take the guesswork out of interpreting your results and empower you with actionable insights to improve your wellness.

Can I cancel, pause, or modify my subscription?

Yes, you can easily do this inside the member portal any time after your initial purchase. There is no commitment whatsoever and you will keep access to your previous test data if you decide to cancel.

When is my card charged?

Your card is charged every time a testing kit is sent to you (frequency depends on membership tier).

Can I cancel at any time?

Yes, you may cancel any time using your membership dashboard for no extra charge.

Can I give my kit away as a gift?

Our system fully supports gifted kits. The recipient's results will be accessible through a separate, private account.